About Us
We have been in partnership with the health sector for more than 20 years under the brands Health Support Limited and ProPharma Hospital. During 2012 we brought the best of those organisations together to become Onelink. Throughout the pandemic we were and continue to be the leading principle supplier supporting our northern region hospitals, and Te Whatu Ora. This evolution helped us clarify our core values - empathy, knowledge and proactivity. We call the combination of these three elements our Health Intelligence.
Our purpose is to deliver healthcare supply chain solutions that are robust and high performing and we do that by using the best technology, systems and people. That leaves those at the frontline able to focus on delivering healthcare. We process more than 2.5 million lines a year, hold more than $40M of inventory, employ over 160 staff and have a catalogue of over 23,000 medical and pharmaceutical consumables. Our fill rates exceed 98% and we are New Zealand’s leading source of Section 29 pharmaceuticals.
Delivering healthcare in the future will require innovative solutions, collaboration, investment and commitment. With a backdrop of increasing costs, demand and complexity, our challenge is significant. Onelink is dedicated and resourced to contribute to this new world by delivering transformational change in the supply chain; change that will unlock new savings and improve quality. And, while we work to deliver innovation and value, we will not lose sight of our daily commitments. Commitments to all of our customers and ultimately their customers, the patients.
Our Journey
Onelink embrace change and the challenges and rewards this brings. We are proudly New Zealand owned and have a strong history of changing with the NZ healthcare market. We can trace our lineage back over 100 years, to the Auckland Hospital Board Store of the 1960’s and HS Stevens in Christchurch from the 1885’s. We are proud of where we have come from and of the exciting opportunities that exist ahead in working with Te Whatu Ora / Health New Zealand.
Our People
The Onelink team is a diverse mix of talented people of various ages, cultures and ethnic backgrounds. The Can Do Will Do attitude of all staff is what pulls us together and what drives us in all our dealings with each other and our customers.
The key message for all Onelink employees is:
"Because you work at Onelink, you are a person of integrity, part of a diverse team with a common cause, with a solution driven mindset. You continue to go the extra mile and take ownership and accountability of your actions. This behaviour creates a business our customers and staff are proud to be associated with."
